With regional offices in Dallas, Fort Worth, San Antonio and Houston, Silver Star Security services over 30 Texas cities and over 160 clients. By strategically placing regional offices we are able to share highly experienced supervisory personnel. This unique strategy helps us identify security risks that may emerge in one locale and prepare well in advance on a regional basis.
We focus on providing a flexible management structure that is centrally connected. By interweaving positions and responsibilities we insure a stronger management team at all level. This unique system has a 25 year success record that not only delivers better security but spreads the talents and experience throughout the organization.
Silver Star Security, Inc. is a closely held corporation. Mastermind, Inc. is a privately held management corporation that controls the stock of security corporations. Mastermind, Inc. owns and controls 100% of all voting shares in Silver Star Security, Inc.
Unique Security Services, Inc. - Provides the General Management Team for Silver Star Security, Inc. Positions include:
Administrative Assistant to the President
Payroll Manager
Customer Service Manager
Operations Manager
Manager of Accounting
Strong daily use of technology insures open communication with internet, video and voice conferencing, instant messaging and wireless communication tools. We offer a management structure that leverages technology to deliver more efficient supervisory support down to the post position.
Security Guard Management
Owners
Regional Manager
District Manager
Supervisors
Guards
Security Support Services
Office Manager
Training Manager
Sales Manager
Schedule and Dispatch
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Are you aware that many of the larger security services don't provide off-hour managers? We were stunned. They've been cutting corners! Professional Night Managers are essential to providing real security protection. We couldn't sleep at night if we knew we were leaving our clients exposed.
We believe in providing a command center with managers that are capable of making split second decisions. Our clients and officers need to be able to contact decision-making management anytime they are on the job. NO EXCEPTIONS. Gaps in accessibility to decision-making managers can lead to catastrophic disaster; It just isn't safe.
Jim Carroll
Jim brings 25 years of security experience backed by a degree in criminal justice. As one of the founders, Jim takes a hands-on approach to building a solid reputation for Silver Star Security, Inc. His guidance over the years has taken the company from a locally successful guard contractor to one of the top security firms in the Southwest.
Jim's marketing savvy and ability to find security solutions that exceed client expectations has been instrumental in building one of the most progressive security contractors in Texas.
Robert Merino
Robert has provided 25 years of guidance and insight building Silver Star Security, Inc. to well over 600 active guards working for a wide range of clients. His degree in Criminal Justice completes the rock-solid founding team. Robert's contribution to the company's financial foresight and strength is a testimony to his skills. Robert has built the financial reserves and fiscal integrity necessary to insure superior client service for years to come.
Silver Star Security is focused on total security. That means we bring a coordinated approach to each project and post.
Weekly account meetings review the status of security for each client down to the post level. These meetings are attended by supervisors, dispatchers, night managers, schedulers and district managers. The results are reported directly to Silver Star Inc. ownership.
Our management team works to identify and plug all identifiable security gaps resulting in a security blanket on which you can rely upon.
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